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Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research
August 30, 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now.
State Supreme Court Improves Efficiency by Nokia.
April 2008 - (Free Research) This podcast explores IT's solution for convenient and protected access to email and prompt handling of time-sensitive court business.
Dickinson Dees LLP Achieves Productivity Gains by Nokia.
April 2008 - (Free Research) While away from the office, data is increasingly being accessed and IT is left with stringent demands that are difficult to manage. This podcast looks at how Device Management helped a top law firm control costs and connect its 800 employees.
A Healthy Dose of Remote Access for Healthcare Organizations by Citrix Online - GotoMyPC
July 2008 - (Free Research) More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere, at any hour of the day, thanks to remote-access technology. To learn more about this growing trend, Citrix Online recently cond…
Nextel Direct Connect Fact Sheet by Sprint.
April 2008 - (Free Research) Nextel Direct Connect gives your business the productivity and flexibility it needs to ensure that everything happens when it should - now.
The Future of Mobility & WiMAX Intel (PODCAST) by Intel Corporation.
July 2007 - (Free Research) Intel Senior Fellow, Kevin Kahn, provides insight into WiMAX, Ultra Wide Band technologies and the exciting future of mobile and wireless computing.
Fire & Security Success Story by SERVICEPower.
June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya, Inc
July 2008 - (Free Research) By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.
Teleworking: Real Value for Virtual Workers by Avaya, Inc
June 2008 - (Free Research) The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity.
Mobility as a Service: Best Practices for Managing Mobile Work by Fiberlink Communications
September 2008 - (Free Research) Businesses today have reached a tipping point where a majority of the workers are mobile, or soon will be. It's time now for a set of best practices and solutions specifically aimed at managing the mobile computing environment.
Mobile Field Services Best Practices by Astea International Inc.
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November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc.
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November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.
Astea Alliance Application Extensions by Astea International Inc.
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Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
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