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Browse Directory>   Infrastructure and Systems Management>  Networking and Communications Solutions>  Unified Communications / Voice & Data Convergence
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent
November 23, 2009 - (Free Research) Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft
June 01, 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft
October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

So You Have VOIP, Now What? Video-enabling Your IP Network by TANDBERG
November 12, 2009 - (Free Research) IT executives no longer need to justify their use of Voice over IP—the technology works. It saves companies money, and it enables communication across global boundaries. As companies grow more global, and workers more virtual, employees must be able to communicate with co-workers, partners, customers and suppliers anytime, anywhere.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What Causes Webinar Attendees to Bail by Citrix Online
August 19, 2009 - (Free Research) Download this new MarketingSherpa study to discover the leading causes for attendees to drop out of Webinars and what you can do to sharpen your presentations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Telephony without Migration Migraines by Cisco Systems, Inc.
October 02, 2009 - (Free Research) Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint
July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Unified communications and collaboration in action by IBM
October 05, 2009 - (Free Research) Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications.
(PRODUCT DEMO) GO TO

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company
September 01, 2009 - (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them by Pivotal CRM, a CDC Software solution
June 09, 2009 - (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation
September 24, 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 01, 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Networking and Unified Communications by CDW Corporation
September 01, 2009 - (Free Research) In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Communication Tools for Tough Times by Cisco Systems, Inc.
August 14, 2009 - (Free Research) Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Get Ahead in a Challenging Economy by Cisco Systems, Inc.
August 14, 2009 - (Free Research) Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide - Service Delivery Platforms: Building the Next-Gen Network Architecture by Alcatel-Lucent
September 02, 2009 - (Free Research) Next generation services need to meet customer and carrier needs; network convergence is the technical goal, while IP transformation is the business goal. This guide addresses the challenge of planning for providers doing both at the same time and lays out a service delivery platform (SDP) and SOA roadmap to recreate the network architecture.
(EGUIDE) VIEW ABSTRACT | GO TO

The Multiscreen concept: Why it's Needed and How to Get Started by Alcatel-Lucent
June 09, 2009 - (Free Research) Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent
March 26, 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications by Microsoft
August 22, 2008 - (Free Research) This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company
September 01, 2009 - (Free Research) Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications: Strategic Value, Benefits and the Role of System Integrators by Hewlett-Packard Company
August 29, 2008 - (Free Research) This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Culture Change Considerations Due to Unified Communications by Hewlett-Packard Company
December 05, 2008 - (Free Research) This IDC Insight provides an overview of the culture change considerations that end users should consider before adapting a UC solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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