Social Networks and Community Management Software, Hardware, Services and Research Papers

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The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools by Citrix Online

August 19, 2009 - (Free Research) This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.

(EBOOK)

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Social CRM Comes of Age by Oracle Corporation

April 01, 2009 - (Free Research) Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.

(WHITE PAPER)

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Business Communication Tools for Tough Times by Cisco Systems, Inc.

August 14, 2009 - (Free Research) Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.

(WHITE PAPER)

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Customer Success Story: Charlotte County Public Schools Optimize WAN Performance with Blue Coat by Blue Coat

July 09, 2009 - (Free Research) Watch this webcast to learn about the challenges and successes of Chris Bress, Director of Learning Through Technology for a public school system in Florida, which serves 17,000 students.

(WEBCAST)

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