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How It Works: InterScan™ Messaging Hosted Security Provisioning by Trend Micro GmbH September 15, 2008 - (Free Research) Since the SaaS model may be new to some Trend Micro customers and Trend Micro channel partners, this paper describes how Trend Micro provisions trial requests and purchase accounts in a straightforward, step-by-step process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Examining Blade Servers and Virtualization and the Related Channel Opportunities by Dell, Inc. and Intel October 21, 2009 - (Free Research) In this expert E-Guide, brought to you by SearchSystemsChannel.com and Dell, you will discover the critical role blade servers play in your customers' virtualization plans. (EGUIDE) VIEW ABSTRACT | GO TO

eGuide: Server Virtualization and Storage: Channel Opportunities Explored by Dell, Inc. and Intel October 09, 2009 - (Free Research) In this expert E-Guide, brought to you by SearchITChannel.com and Dell, you will discover how solution providers are finding significant revenue opportunities in the consulting, planning, deployment and management of server virtualization and networking projects. (EGUIDE) VIEW ABSTRACT | GO TO

Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc. by BMC Software, Inc October 29, 2009 - (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

What is Your Recession Sales Strategy? by Oracle Corporation January 26, 2009 - (Free Research) This study measures the effects of the recession on sales organizations and found that the mainstream response to the challenge of selling through a recession be generally off target. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Going Independent-- A Technology Survival Guide: How to Evaluate and Select the Right Software for Your New Firm by Advent Software, Inc July 01, 2009 - (Free Research) This guide is intended to help advisors who are considering going independent or who have already struck out on their own to better understand and navigate their technology options. (WHITE PAPER) GO TO WHITE PAPER

FACTS Defined Contribution System (FACTS DCS) - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

E-book: Automate configuration changes and save your data center millions by BMC Software, Inc November 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook. (EBOOK) VIEW ABSTRACT | GO TO

Best Practice Insights: ITIL Service Operation by BMC Software, Inc November 2009 - (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples. (SCREENCAST) VIEW ABSTRACT | GO TO

Oracle Solutions eXpo Virtual Seminar by Oracle Corporation October 2009 - (Free Research) Join Oracle and our Partners at Oracle Solutions eXpo Online, a FREE virtual conference, on Thursday, December 10, 2009 for IT experts and business decision makers. (VIRTUAL SEMINAR) GO TO

Achieve Extraordinary Gains in Inventory Visibility: C&H Sugar Implements SAP® Console by CDC Global Services - Catalyst October 2009 - (Free Research) When C&H Sugar decided to implement SAP console to further optimize their implementation of core SAP applications, they wanted an expert in radio frequency (RF) transactions. By partnering with Catalyst, they have achieved their goal of increasing visibility and accuracy. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Innovative Tactics to Improve Your Channel Business by Dell, Inc. September 2009 - (Free Research) Attend our free virtual trade show "Innovative tactics to improve your Channel business," with your partners at Dell, Microsoft, and Intel — along with technology and Channel industry experts Zeus Kerravala and Heather Clancy. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Understanding Why Web Application Security is Critical to Business by Sirius Computer Solutions September 2009 - (Free Research) This paper compiles clients’ frequently asked questions about Web application security. These questions are answered by security experts from Sirius and IBM. The goal is to help you understand the issues surrounding Web application security; so you can better prepare your organization for a security breach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat August 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How SMBs Can Use IT to Stay Afloat in Today’s Turbulent Economic Waters by SAP America Inc August 2009 - (Free Research) Please join us in welcoming industry experts Ray Boggs, Vice President, SMB Research at IDC, along with Merle Sandler, Research Manager, SMB Research IDC, as they discuss the changing role that technology can play in helping SMBs survive, if not thrive in challenging economic times. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Rethinking Business Continuance in the Enterprise: Driving Data Availability Up and Costs Down by HP, Intel, & VMware April 2009 - (Free Research) The failure of business-critical applications could be catastrophic to a company. Read this white paper for expert knowledge on business continuity - specifically - making your data more available while driving your costs down. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communications Skills for Remote Support by LogMeIn, Inc. September 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Identifying and Addressing Evolving Threats E-Guide by ISC2 April 2009 - (Free Research) Read this expert E-Guide and learn what CISOs said were their biggest challenges of 2008 and what lies ahead for 2009. Topics covered include the 4 pillars of an information security strategy and how to make security decisions in a way that business units will have added value and can be integrated smoothly along with other enterprise initiatives. (EGUIDE) VIEW ABSTRACT | GO TO

E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention by Infor CRM September 2009 - (Free Research) In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Learn about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on. (EBOOK) VIEW ABSTRACT | GO TO

Using Supply Chain Performance Management Strategically by SAP America Inc November 2009 - (Free Research) Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. (EBOOK) VIEW ABSTRACT | GO TO

IBM Cognos Online Conference for Retailers and Manufactures by IBM October 2009 - (Free Research) This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products. (VIRTUAL SEMINAR) GO TO

Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM October 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Continuous Data Protection for Files by Cisco Systems, Inc. March 2009 - (Free Research) Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data breaches in the Retail Industry by McAfee, Inc. September 2009 - (Free Research) In this podcast, Gartner analyst Avivah Litan talks about the Heartland data breach in relation to current data security trends in the retail industry. Also, a discussion with Ernst & Young's Sagi Leizerov on data privacy in the retail industry reveals common trouble spots for retailers, including managing vendors and tracking customer purchases. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

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