CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		10 Ways to Improve B2B Email Deliverability and Effectiveness by Vtrenz, Inc. Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased more... >> Discover more offerings from Vtrenz, Inc.
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.

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Video Telephony: Completing the Picture of Unified Communications Effectiveness by TANDBERG. July 2008 - (Free Research) Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc February 2008 - (Free Research) Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point by Cisco Systems, Inc September 2008 - (Free Research) Read this paper to learn why it is crucial for CIOs take control of their collaboration deployments now and weave collaboration solutions deeply into the fabric of their business processes and enterprise software strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Successful Social Networking and User Generated Content Applications: What You Need to Know by Akamai Technologies. March 2008 - (Free Research) This white paper provides an overview of the dramatic shift in communication brought about by social networking and discusses how some companies are already capitalizing on this revolution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices to Ensure High Performing Web 2.0 Applications by Keynote Systems March 2008 - (Free Research) Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Collaborative Efforts: Survey Revealse Clear Business Acceleration Using On-Demand Collaboration Technology by Cisco Systems, Inc September 2008 - (Free Research) In the new global economy, a company’s competitive edge is intrinsically tied to the ability to quickly collaborate with co-workers, partners and customers. This summary report explores different market trends with commentary from industry experts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing a Telecommuting Program by Avaya, Inc June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 5 Ways to Identify Sales and Marketing Misalignment by The Content Factor (E-mail this company) November 2006 - (Free Research) As a manager faced with misaligned marketing and sales operations, what can you do? CRM-based dashboards and campaign management solutions can help bridge the gap and provide a more integrated view of sales and marketing activities. This paper explains some things you can do before major campaigns to ensure cohesion between sales and marketing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Chapter 5 - Understanding the Data Collection Process by Symantec Corporation. August 2008 - (Free Research) Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Rich Internet Applications and Web 2.0 Enable Business Banking Client Relationships by Actuate Corporation. July 2008 - (Free Research) This paper looks at recent catalysts of change and how new Rich Internet Application technologies are clearing roadblocks that have historically blocked progress in online business banking. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor. September 2008 - (Free Research) Manufacturers and distributors have embraced the Lean philosophy to great benefit in improved performance, shorter lead-times, better quality and lowered costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reconnex Revolutionizes Data-in-Motion Protection by Reconnex Corporation June 2008 - (Free Research) Reconnex has revolutionized protection of Data-in-Motion to provide comprehensive coverage of the information that you know needs protection and helps you to learn what non-obvious information requires protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Recruiting in the new Social Networking environment: Successfully incorporating Web 2.0 into the hiring process by iCIMS July 2008 - (Free Research) Many of the new social media tools can be leveraged by recruiters in order to aid in their recruitment efforts and gain a competitive advantage. This white paper explains how. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thriving in an Economic Downturn by Avaya, Inc August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Enabling Social Enterprise Collaboration by MindTouch September 2008 - (Free Research) MindTouch Deki, a next-generation social enterprise collaboration platform, is the most sophisticated wiki collaboration platform on the market and enables the most comprehensive enterprise-level collaboration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Social Media Marketing by HubSpot June 2008 - (Free Research) In this webcast Mike Volpe, VP of Marketing for HubSpot discusses why social media is important. Social media’s state of mind, 3 types of social media and its measuring results will also be discussed. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Blogging for Business by HubSpot June 2008 - (Free Research) Blogs are no longer just online personal journals - they are now key business tools. View this webinar and find out why. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Teleworking: Real Value for Virtual Workers by Avaya, Inc June 2008 - (Free Research) The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc. July 2008 - (Free Research) Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Global Manufacturing Operations Management by Apriso Corporation September 2008 - (Free Research) Manufacturing operations main goal is to reduce the total cost of manufacturing. This paper explains how such a platform can provide the basis for not only managing manufacturing operations, but also quality and inventory across global supplier networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BlueHornet Whitepaper - Best Practices for Transactional Email Messages by BlueHornet Networks, Inc. August 2008 - (Free Research) This whitepaper elaborates the FTC’s definition to describe any email communications that typically share certain characteristics that are triggered by a specific site visitor action. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Secret: A Need to Know brief on Storage Security by NetApp July 2008 - (Free Research) Check out this webcast to learn about the importance of storage security tools and how data encryption and key management can increase your company's security and business continuity. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Save Paper and Expenses by Going Mobile by Cisco Systems, Inc February 2008 - (Free Research) Paper is a large expense that small and medium-sized businesses (SMBs) can easily cut and by going paperless, SMBs can also reduce toner, ink, electricity, and other related costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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