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Integrated Infrastructure and Performance Management for Virtualized Environments by CA April 01, 2009 - (Free Research) This paper will look at what new tools are available from CA to enhance and manage enterprise IT infrastructure. These tools are designed for multivendor, multiplatform environments and are used to simplify infrastructure management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices: Application Performance Management by Compuware Corporation June 09, 2009 - (Free Research) This white paper provides an overview of application performance management (APM) design, implementation and operation fundamentals, and discusses end-to-end APM as a process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Sales Performance Management through Data Integration and Analytics by Varicent Software May 28, 2009 - (Free Research) Sales Performance Management (SPM) encompasses both the technology and processes that align performance with business objectives. This study explores the current intentions, challenges and strategies across 150 sales organizations. (WHITE PAPER) GO TO WHITE PAPER

Infrastructure Performance Management Empowers You and Your Company by CA April 2008 - (Free Research) This report introduces IPM, offers tips for successful IPM implementation, and explores how IPM can benefit your enterprise as well as your career. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA eHealth® Simplifies Performance Management by CA October 2008 - (Free Research) CA eHealth NPM integrates with other CA network, database and application management solutions, agents and third-party products to provide rapid problem identification and resolution and proactive service assurance across multivendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting Performance Management Challenges with CA Mainframe Performance Management Suite by CA May 2009 - (Free Research) Increased datacenter complexity amplifies the difficulties in applying proactive performance management practices. This paper outlines how CA Mainframe Performance Management Suite helps datacenter professionals maintain the high levels of performance enterprises expect from their mainframe environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How the Fastest Growing Companies Use Business Intelligence by Information Builders June 2009 - (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Volume 6: Managing for Efficiency and Effectiveness by CIO Decisions April 2009 - (Free Research) Midmarket CIOs are always under the gun to enhance IT and business alignment, and to show how their organization is continually growing more efficient and responsive to business needs. IT Service Management aims to make both happen. (EZINE) VIEW ABSTRACT | GO TO

The Alignment-Focused Organization: Bridging the Gap between Strategy and Execution by SAP America Inc November 2007 - (Free Research) Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Organizational Decision-Making Through Pervasive Business Intelligence: The Five Key Factors That Lead to Business Intelligence Diffusion by JasperSoft April 2009 - (Free Research) In this report, IDC set out to define pervasive BI and its key indicators, highlight best practices for moving along the path to pervasive BI, and identify the five key factors that have the strongest influence on BI pervasiveness. These factors have positively influenced BI pervasiveness at some of the leading organizations in the world. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CA Wily Customer Experience Manager by CA December 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs. (DATA SHEET) VIEW ABSTRACT | GO TO

Network and Voice Management for Evolving Business Environments by CA April 2008 - (Free Research) The network management market has grown quickly as IT has become the ubiquitous tool for driving business innovation, and as demands for improved service performance and reduced downtime have escalated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BMC Mainview: Controlling Mainframe Operating Costs While Maintaining Service Levels by BMC Software, Inc April 2009 - (Free Research) Directors of IT operations are under pressure to control or reduce mainframe operating costs while maintaining service levels to the business. This paper describes how BMC® MAINVIEW® from BMC Software uniquely delivers aggressive and strategic performance management and optimization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gaining the Performance Edge Using a Column-Oriented Database Management System by Sybase, Inc. June 2009 - (Free Research) As organizations continue to employ larger data warehouses, the need for performance will continue to outpace the capabilities of traditional relational databases. This paper explores the data explosion and why column-oriented database systems are able to provide the boost needed to gain the performance edge. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC White Paper: Achieving Business Value and Gaining ROI with CA's EITM Software for Optimizing IT Infrastructures by CA April 2008 - (Free Research) This IDC white paper presents the results of an IDC study, sponsored by CA, to quantify the benefits, cost savings, and return on investment (ROI) that customers can achieve using CA's Enterprise IT Management software products. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Podcast: A Framework for Assuring IT Service Quality and Performance by CA June 2009 - (Free Research) Service, according to ITIL, is based on the use of Information Technology and supports the Customer's Business Process. An IT Service is made up from a combination of people, processes and technology and should be defined in an Service Level Agreement. Learn about a framework for assuring IT service quality and performance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

IT Briefing: Business Intelligence Best Practices: Simplifying the Reporting Landscape by Oracle Corporation April 2008 - (Free Research) This document will cover the background of today's reporting situation and look at ways to improve the reporting processes within our companies and make them more efficient. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Framework for Assuring IT Service Quality and Performance by CA January 2009 - (Free Research) The goal of the white paper is to present a framework that IT organizations can customize for use in their environment and also the framework highlights that an IT organization must implement in order to continually improve its capabilities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Managing VoIP Quality by CA November 2008 - (Free Research) This expert guide will explore the issues that can impact your network when VoIP comes into play, and our expert will discuss strategies for keeping your voice and data traffic running smoothly on one network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Can I Deliver Exceptional Support to My Multi-Services Customers? by CA October 2008 - (Free Research) CA IT Management solutions can help to retain and grow existing customers by providing exceptional customer support in all aspects of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What is Process Intelligence? by IDS Scheer September 2008 - (Free Research) Process Intelligence is a powerful tool that helps management to ensure that individual processes meet defined business objectives - and indeed that the entire enterprise does so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Interaction Center ROI in Turbulent Economic Times by SAP America Inc April 2009 - (Free Research) Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aligning Sales Territories to Enhance Sales Productivity by SAP America Inc April 2009 - (Free Research) Even when times are good, sales force effectiveness commands management attention: after all, the success of the sales force is integral to profitable growth. But in a tough economy, retaining customers and reducing costs become paramount, and thus sales force effectiveness truly takes center stage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sustaining Software ROI Beyond Go-Live: How In-Application Performance Support Pays Off by Oracle Corporation December 2008 - (Free Research) This white paper examines post-go-live end-user support when developing training material and implementing a performance support system to boost the return on enterprise software investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Virtualization Performance with VMware VStorage by Dell, Inc. June 2009 - (Free Research) VMware® vSphere™ is the industry's first private cloud operating system that provides a comprehensive framework from which Dell can help deliver enhanced virtualization capabilities to clients. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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