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Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI by SPSS Inc. Worldwide Headquarters
December 31, 2008 - (Free Research) This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is
about maximizing the level of understanding that can be achieved with customer data.
American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics by SPSS Inc. Worldwide Headquarters
February 2009 - (Free Research) To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs.
Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software
November 2009 - (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI.
Building the Business Case for Predictive Analytics: Nucleus Research by SPSS Inc. Worldwide Headquarters
February 2009 - (Free Research) Predictive analytics encompasses a variety of techniques from statistics and data mining that analyze current and historical data to make predictions about future events. In this Nucleus Research report, learn how your company can achieve ROI from Predictive analytics applications.
Executive Brief: The Rules of the Road to Manufacturing Operational Excellence by Apriso Corporation
April 2009 - (Free Research) Read this brief to learn the "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions. Each of these "rules" can be accomplished with the implementation of an IT system for manufacturing operations excellence, also known as a Manufacturing Operations Management (MOM) system.
The Top Five Benefits of Video Conferencing by Polycom, Inc.
January 2009 - (Free Research) From obvious benefits, like reduced travel costs, to a few less apparent advantages, see what Polycom customers, resellers and industry analysts are saying about the power of video conferencing.
Forrester: Competition Intensifies For The SMB ERP Customer by Oracle Corporation
August 2007 - (Free Research) This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.
Business Intelligence: Actionable Insights for Business Decision Makers by SAP America, Inc.
January 2009 - (Free Research) To gain greater business insight and transparency, organizations urgently require a new generation of business intelligence tools and applications that allows cross-enterprise, interenterprise and external data to be integrated and analyzed.
Running and Optimizing IT: A Best Practice Approach by SAP America, Inc.
June 2009 - (Free Research) The results of this survey show that the highest priorities are focused not on
technology but on the ability of IT to deliver services that provide value for customers and end users.
Leveling the Field: Powerful Software Solutions for Midsize Companies by Oracle Corporation
February 2009 - (Free Research) This paper highlights the value and benefits Oracle partners bring to IT implementations through the global Accelerate program - fixed-scope/fixed-price approach that ultimately lowers costs to customers and speeds time to value.
Upgrading your PCs? Why the processor makes a difference by Intel Technology Provider
October 2009 - (Free Research) Use this guide to explain the importance of choosing an Intel® processor, describe the differences between Intel processors, find the right Intel processor for every customer, and up-sell customers to a higher level Intel processor.
SAP NetWeaver BPM White Paper - Bruce Silver by SAP America, Inc.
January 2009 - (Free Research) Business process management provides a new management discipline, a new suite of software technologies and tools, and a new IT implementation style based on concrete links between strategy and execution. This white paper explains SAP's place in the BPM landscape and describes its new offering in that arena, NetWeaver BPM.
The Five Must-Have Capabilities for Unbeatable Customer Care by Pitney Bowes Business Insight
January 2010 - (Free Research) Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation by Pivotal CRM, a CDC Software solution
October 2009 - (Free Research) This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.
Using Master Data in Business Intelligence by SAP America, Inc.
March 2007 - (Free Research) This paper reviews the current status of master data management (MDM) and offers suggestions for planning, building, and deploying an MDM environment. It examines how the MDM environment can be used in conjunction with BI applications and an underlying data warehousing environment to improve the decision-making process.
Economist Intelligence Unit: A New Mandate for IT by SAP America, Inc.
April 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.
Operational Excellence: The New Lever of Profitability and Competitive Advantage by SAP America, Inc.
January 2009 - (Free Research) The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.
Citrix and Citrix Ready Partners Enable Virtual Desktops for Every User by Citrix
December 2009 - (Free Research) This white paper presents Citrix’s Vision to simplify IT through desktop virtualization and give customers the flexibility to deliver any type of virtual desktop to any user, with one centralized solution. Citrix provides enterprise-class and best-value solutions that make desktop virtualization a mainstream reality for a broad set of use cases.
Vista SP1: What You Need to Know before You Deploy by Global Knowledge
December 2008 - (Free Research) The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible.
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