Topics Related to Your Search
Web, Video and Audio Conferencing
|
Customer Service (General)
|
Web Discussion Systems
|
Customer Relationship Management (CRM)
|
RSS/ Really Simple Syndication
|
Teleconferencing
|
Marketing Management
|
Customer Experience Management (CEM)
|
Channel Management
|
Collaborative Tools
1 - 25 of 485 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Thriving in an Economic Downturn by Avaya, Inc
August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets.
Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc
February 2008 - (Free Research) Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business.
Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc
(E-mail this company )
November 2006 - (Free Research) This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.
Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc
February 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system?
Online Video: The New Merchandising by Akamai Technologies.
September 2008 - (Free Research) This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.
Accelerate ITIL Initiatives by Bomgar Corporation
(E-mail this company )
March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
Best Practices for Producing On Demand Video for the Web by Akamai Technologies.
March 2008 - (Free Research) This paper will help you understand and select from the most popular video formats, it provides an overview of video processing and encoding practices that can help you create the best-looking Web video for your Web site.
Transforming Branch Banking: Real-Time Advice in the 21st Century by TANDBERG.
March 2008 - (Free Research) To remain independent and expand their profitability, banks must become more operationally efficient and more customer-centric. Institutions realize that providing excellent customer service is the best competitive weapon in an industry with li…
SAS®9: Beyond Business Intelligence by SAS Institute Inc.
September 2008 - (Free Research) SAS®9 takes you beyond business intelligence as you know it with a single, scalable platform for delivering proven predictive analytics and a consistent and rewarding user interface experience.
5 Ways to Improve Customer Service in a Down Economy by OpenSpan
August 2008 - (Free Research) In today’s “do more with less” environment, it becomes increasingly important to focus on simplifying customer interaction without increasing cost. The Webinar highlights 5 ways to improve the customer experience in a highly cost effective manner.
How White Papers Can Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars
(E-mail this company )
October 2006 - (Free Research) In this presentation document, white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating effective white papers that attract prospects in droves.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.