newScale Solutions Overview - newScale FrontOffice Suite™ by newScale. The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service more... >> Discover more offerings from newScale.
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.

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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Intelligence Solutions | Customer Service (General) | Customer Relationship Management (CRM) | Business Process Management (BPM) | Enterprise Resource Planning (ERP) | Customer Information Management/ Customer Databases | Project Management Solutions | Change and Configuration Management | Data Quality

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Project Optimization & Collaboration: Keys to Project Success for AEC Firms by Epicor Software Corporation. July 2008 - (Free Research) Our featured speaker in this webcast, Chris Martersteck, of PSMJ Resources Inc. will take you through the main components of project success to achieve both client satisfaction and increased profitability. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Airgas: Sap Business Transformation Study by SAP America, Inc. June 2008 - (Free Research) Airgas was looking for a single solution that could ensure a quick return on investment, SAP NetWeaver MDM offered the broad functionality, robust architecture, and ability to manage rich product content that Airgas required. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Expert Executive Office by Aderant Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

newScale Solutions Overview - newScale FrontOffice Suite™ by newScale (E-mail this company) The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Field Service Automation - No Longer a "Maybe" but a "Must" by Dispatch Direct April 2008 - (Free Research) Field Service Automation solutions provide total functionality for your field workers – resources are best managed and customers are best serviced. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Missing Components That Put Your Data Center Consolidation/Migration Project at Risk by Mazu Networks. February 2008 - (Free Research) There are four requirements missing from most organizations data center consolidation or migration projects: dependency information, actual usage information, change impact information, and proactive post-implementation problem identification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Toolkit Case Study: Successful PC Life Cycle Management Implementation by matrix 42 June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Location Intelligence: The New Geography of Business by MapInfo Corporation. March 2008 - (Free Research) This white paper explores the benefits associated with location intelligence for analyzing and deploying location-based information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MapXTreme Java Edition Data Sheet by MapInfo Corporation. March 2008 - (Free Research) MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business-Model-Driven Data Warehousing: Keeping Data Warehouses Connected to Your Business by Kalido June 2008 - (Free Research) This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Experience in the Insurance Industry - Leveraging the Power of an Enterprise Personalization Platform by Exstream Software. April 2008 - (Free Research) The purpose of this paper is to discuss the importance of an enterprise personalization platform that streamlines front-end and back-end document creation processes for straight-through processing, while allowing you to leverage custome… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing a Telecommuting Program by Avaya, Inc June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Team, Traction and Momentum: Manufacturing Improvement Projects That Pay Off by Visiprise August 2008 - (Free Research) Companies that opt to remain in manufacturing - with its expensive assets and complex requirements - must be excellent at it, or fail as a business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

NAC at the Endpoint: Control Your Network through Device Compliance by Sophos Inc. July 2008 - (Free Research) This white paper examines the control plane strategy, interoperability success and networking dividends delivered by Ciena's CoreDirector intelligent networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Virtualization Security Best Practices by Microsoft October 2008 - (Free Research) One of the biggest challenges today for infrastructure administrators is how to provide a secure, yet productive and supportable, environment. This white paper provides administrators with the starting place for designing security into the App-V infrastructure. (WHITE PAPER) GO TO WHITE PAPER

SOA and BPM: Achieving Alignment of Business and IT Objectives by Metastorm May 2008 - (Free Research) This white paper explores the steps necessary for implementing a collaborative SOA. Discover the tools essential for to combining the strategic advantages of BPM with SOA to align IT initiatives with business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP) by CDC Software - Vis.align (E-mail this company) Microsoft Business Solutions–AX is a customizable, scalable & global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing & e-business, & provides functionality in wholesale distribution & business services environments.  (SERVICE) GO TO DETAILED REPORT

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel Lucent August 2008 - (Free Research) This white paper dimensions the two-stage evolution from today’s prevalent product level support model to network-level support and ultimately to service-level support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Do You Score? Silverpop's Benchmark Study of B2B Lead Management Practices by Vtrenz, Inc August 2008 - (Free Research) Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company) March 2006 - (Free Research) BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

When Hot’s Not: Lead Scoring for Better Results by Vtrenz, Inc June 2008 - (Free Research) This white paper reveals the power that a comprehensive lead-scoring model can deliver, and help you understand the key considerations necessary to arrive at an accurate and reliable lead score. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting Data Center Challenges: Standardize, consolidate and scale by Stratavia June 2008 - (Free Research) The ability to effectively plan for a data center consolidation directly impacts the IT organization’s ability to perform the implementation on time and on budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CONFIGURATION SOLUTIONS -- Providing Enterprise Wide Pricing, Product & Process Configuration Systems for Mass Customization, "To-Order" Industries, with Full ERP Integration. by Configuration Solutions April 2008 - (Free Research) As enterprises move toward Mass Customization and JIT replenishment in Focused Factories, they want to simplify their ERP infrastructures. An Industrial Strength, Best of Breed integrated Product Configurator can eliminate the need for host sup… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Autodesk Solutions for Engineering & GIS Professionals by Autodesk September 2008 - (Free Research) Everyone who uses AutoCAD® for infrastructure design and management should view this on-demand webcast to learn about AutoCAD® Map 3D 2009 software. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc. September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents is often the single most limiting factor in their ability to improve order-to-cash performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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