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System Center Virtual Machine Monitor with PRO Packs by Dell and Microsoft December 2008 - (Free Research) This highly detailed overview explains how to manage the setup of a Virtual Machine Monitor, discussing healthy implementation and problems that can occur. (DEMO) VIEW ABSTRACT | GO TO DEMO

Managing VMware Platform Security in the Data Center by HyTrust May 2009 - (Free Research) Server virtualization in the data center is becoming ubiquitous driven by benefits in server consolidation and management flexibility it provides. This paper describes the changes that occur in data centers with the adoption of virtual infrastructure and the resulting security challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting a SAP Managed Hosting Provider: Trends and Myths by Freudenberg IT June 2009 - (Free Research) Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena, myths about SAP managed hosting, and gives advice on creating RFPs and negotiating SLAs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP America Inc February 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Halifax Bank of Scotland Uses Virtual Instruments' NetWisdom Monitoring Tools to Help Manage its Ever-Expanding Storage Area Network (SAN) by Virtual Instruments May 2009 - (Free Research) In this case study you will learn how The Halifax Bank of Scotland leveraged Virtual Instruments' NetWisdom SAN I/O performance and analysis solution to proactively isolate and resolve SAN issues as well as design optimal SAN storage to easily scale over time. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customer case studies using HP Business Availability Center by Hewlett-Packard Company June 2009 - (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Gaining Control and Managing Complexity in the Data Center through Service Automation by BMC Software, Inc June 2009 - (Free Research) Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Customers Are Cutting Costs and Building Value with Microsoft Virtualization by Microsoft November 2008 - (Free Research) This white paper examines how Microsoft customers are using virtualization technology to simplify their IT infrastructure and IT processes and save money. It discusses the savings inherent in using virtualization to consolidate servers and accelerate desktops. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Advanced Compression by Oracle Corporation December 2008 - (Free Research) Oracle Database 11g introduces the Advanced Compression Option to help customers cope with data growth and storage, regulatory compliance, and application scalability and performance challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles by Wipro Technologies May 2009 - (Free Research) Written for IT decision makers and practitioners across industry verticals who are responsible for managing fleets of laptop and desktop PCs, this paper provides a TCO assessment framework for optimal PC refresh rates based on Equivalent Annual Cost analysis.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Carphone Warehouse Creates 'ERP for IT' - A Tideway Case Study by Tideway Systems April 2009 - (Free Research) Join Steve Phelan, Enterprise Architect for The Carphone Warehouse and Kelly Wenzel, Chief Marketing Officer for Tideway in this 30 minute webinar. Hear how Tideway Foundation helped Carphone Warehouse accelerate several key data center initiatives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Industry Report: Virtual Infrastructure Optimization by Virtual Instruments February 2009 - (Free Research) The Taneja Group's opinion is that real-time or near real-time performance-based analytics is the required foundation for building and managing a virtual infrastructure. This industry article presents an overview of virtual infrastructure optimization, answering common questions and exploring core capabilities differentiating emerging solutions. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Leveraging Virtualization to Consolidate, Optimize and Protect Your IT Infrastructure by Datalink. November 2008 - (Free Research) This paper addresses some of the critical issues of virtualization and some of the ways it can be effectively implemented to help organizations utilize resources more efficiently, reduce costs, manage data across the entire enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On Demand Webcast: Cost Efficient - High Impact Business Solutions with Dell and VMware vSphere by Dell, Inc. May 2009 - (Free Research) Watch this webcast to learn how Dell and VMware are delivering integrated enterprise solutions to help reduce the cost of IT, as well as some best practices and planning considerations for cost efficiently deploying a virtual data center. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Better Customer Insight, Better Bottom Line by Attivio, Inc. December 2008 - (Free Research) In order to protect revenue and ensure the continuation of a company's most important customer relationships, it takes a 360 degree view of every customer to drive retention and loyalty improvement. Read this white paper to discover the uses and advantages of unified information access as well as VOC (voice of the customer) efforts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Data Management for SMBs by Dell, Inc. January 2009 - (Free Research) The Intelligent Data Management (IDM) approach is used to simplify IT with products, services, and partnerships that make it easy and affordable for SMBs to manage and leverage their information from creation to end of life. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Slashing Data Warehouse Costs with the Vertica® Analytic Database by Vertica Systems April 2009 - (Free Research) Vertica® Analytic database cuts the high data warehousing costs of high-end hardware and DBA personnel overhead for performance tuning. Vertica is the only DBMS built from the ground-up to handle large-scale data analysis workloads for lots of concurrent users. (DATA SHEET) VIEW ABSTRACT | GO TO

Hitachi's Approaches for an Increasingly Cost-Conscious Data Storage World by Hitachi Data Systems February 2009 - (Free Research) In today's economic environment, IT managers must find ways to add efficiency to their data centers and to drive costs out of, and value into, their storage infrastructures. This white paper relies on ESG research to demonstrate this, showing users are focusing on storage strategies and priorities that promise to deliver a better ROI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Analytics for the CIO by SAS Institute Inc. June 2009 - (Free Research) Organizations today are dealing with increasingly complex issues, dynamic changes and a systemic need for evidence-based decisions across a growing range of decision makers. The SAS® Business Analytics Framework maximizes the value of technology and information assets - enabling organizations to address critical business issues right... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get More Virtual with Dell and VMware vSphere by Dell, Inc. June 2009 - (Free Research) Learn how Dell has designed and integrated the Dell EqualLogic Virtual SAN with VMware® vSphere 4.0 with to help you save money and get more virtual. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A Guide To Building a Business Case for Self-Service Appointment Scheduling by TimeTrade Systems June 2009 - (Free Research) Organizations are using specialized enterprise software designed exclusively for scheduling and managing thousands, even millions, of appointments per year. This document is designed for a project leader or business consultant tasked with developing the business case for customer self-service appointment scheduling using EAS software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

When Corporate Network Safety Starts at Employees' Homes: Protecting Your Network from Home Wireless Hackers by WatchGuard Technologies, Inc. August 2008 - (Free Research) This white paper covers eight essential tips for nailing down security for off-site wireless users. Share it with your remote users today to help them work from home safely. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend Management Tools to Virtual Services by Opalis Software, Inc. July 2009 - (Free Research) Virtual Sprawl stands in the way of achieving the promise of virtualization. In order to optimize virtualization without increasing the staff, time and cost required to manage these environments IT departments need to automate management best practices by extending their existing management tools to virtual services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL® v3: What It Is and Why You Should Care by Global Knowledge October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Force.com: Create and Run Any Application in the Cloud by Salesforce.com March 2009 - (Free Research) Cloud computing is changing the landscape of information technology in a profound way. Building and running business applications with traditional software has always been complex, slow, and expensive. By replacing locally managed stacks of networking, hardware, and software resources with an Internet-based utility, this model has changed how.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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