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Keeping quality in view: The Alcatel-Lucent Video Operations Center by Alcatel-Lucent
January 21, 2010 - (Free Research) In this paper you'll learn why providers need the ability to easily and comprehensively monitor and manage the quality of the video they're transmitting - regardless of medium or service type - and respond in real time to issues that arise.
As The Market Turns Around A Hot New Communications Service Market Emerges by Hewlett-Packard Company
February 08, 2010 - (Free Research) Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service
provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service.
Unified Physical Infrastructure℠ (UPI) Strategies for Smart Data Centers by Panduit
January 28, 2010 - (Free Research) This white paper discusses thermal management considerations associated with deploying a Vertical Exhaust System in the data center, and its impact on the data center physical infrastructure. An example scenario is presented to demonstrate the cost savings that may be achieved by deploying a VES in a typical data center environment.
Cloud Computing in Perspective by BMC Software, Inc.
January 26, 2010 - (Free Research) Many CIOs recognize the power of cloud computing and are looking to implement the technology in their own IT realms. But with all the noise in the market about cloud computing, how do you know where to begin? Learn how to better improve service delivery to your business with cloud computing.
Configuration and Change Management for IT Compliance and Risk Management by Tripwire, Inc.
November 2007 - (Free Research) This white paper discusses key issues surrounding configuration management and compliance, such as the IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements.
The Power of Automation: The EDS Story by Hewlett-Packard Company
September 2009 - (Free Research) It is becoming increasingly difficult for data center pros to manage their IT environments. This webcast explores best practices for automation and details the benefits you can realize from implementing the technology.
Iron Mountain’s Cloud-Based Protection for Servers by Iron Mountain Digital
November 2009 - (Free Research) Managed Service Providers working with smaller businesses can help them better protect their data with two cloud-based strategies from Iron Mountain. Learn how LiveVault and CloudRecovery can bring your customers peace of mind.
Proven Data Center Services by NTT America, Inc.
January 2010 - (Free Research) Read this paper to learn more about NTT America's Enterprise Hosting services.
Webcast: Device/Port Control and Data Encryption within Microsoft® System Center by Lumension
January 2010 - (Free Research) In this Lumension webinar, Microsoft SCCM users will learn about today’s data protection challenges facing many organizations, and Lumension® Device Control for Microsoft® System Center, the latest innovation to help Microsoft System Center users leverage and extend your existing infrastructure to deliver award-winning device.
TechWiseTV: Unlocking the Potential of Virtualization by Cisco Systems, Inc.
July 2009 - (Free Research) Virtualization has become the standard in data centers today with its ability to allow IT pros to do more with less but it still has its challenges. Watch this episode of Cisco TechWiseTV to learn how to overcome these challenges to take full advantage of virtualization.
Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation
April 2009 - (Free Research) Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management.
Lumension® Device Control for Microsoft® System Center by Lumension
January 2010 - (Free Research) Read how through centrally managing, deploying, enforcing and monitoring device/port access, and more, Microsoft SCCM customers can significantly reduce implementation costs and quickly enhance their security policy enforcement.
The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 2009 - (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger
business continuity, and more.
Integrating Data Protection Manager 2007 with SPI with Iron Mountain’s Cloud Recovery Service by Iron Mountain Digital
May 2009 - (Free Research) Managed Service Providers with customers who have or are considering Microsoft's System Center Data Protection Manager (DPM) 2007 can now offer secure, cloud-based protection and recovery for DPM 2007 data with the CloudRecovery service, created by Iron Mountain and Microsoft. Learn how this service can help your customer meet today’s requirements.
How to Deploy and Manage a Superior IP Voice Network by AudioCodes and BroadSoft
January 2010 - (Free Research) Learn how BroadSoft and AudioCodes have tackled the critical concerns making it possible for carriers of all sizes to be a success in delivering and managing a superior, cost effective IP voice network that is simple to deploy.
What Every Managed Service Provider Should Know About Cloud Storage by Iron Mountain Digital
November 2009 - (Free Research) Cloud storage presents Managed Service Providers an exciting opportunity to help customers accommodate data growth, but can raise doubts about security, privacy, and compliance. As THINKStrategies notes, choosing the right cloud storage partner is essential to maintaining customers’ trust.
Using SLAs to Gain a Competitive Advantage by Blue Coat
December 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.
Managed Services Delivery: From Packets to Applications by Blue Coat
April 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis.
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