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Good to Great: Transform IT through Service Lifecycle Management by Hewlett-Packard Company
June 2008 - (Free Research) This paper examines service lifecycle management SLcM and the ITIL v3 principles on which it is based. It shows how SLcM provides the framework for organizations to optimize business outcomes and facilitates continual service improvement.
Captaris RightFax - Enterprise Fax and Document Delivery by Captaris
RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.
Astea Alliance Application Extensions by Astea International Inc.
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Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
Captaris® Alchemy®: Document Management Software by Captaris
Captaris Alchemy gives organizations the power to archive, index and retrieve
images, faxes, email, PDFs, and several other file types with an integrated and
scalable set of tools that are easy to use and deploy throughout the information
lifecycle management (ILM) stages.
Data Migration Solution - Rapid Implementations by Infosolve Technologies Inc.
Learn about data migration services that will alleviate your data migration challenges and combine all the key components critical for a successful data migration implementation
Data Integration Solution - Rapid Implementations by Infosolve Technologies Inc.
Utilize an integrated solution that combines all the key components critical for a successful data integration implementation. Explore cutting edge best practices that can lead to a highly standardized approach to all stages of implementation.
Data Conversion Solution - Rapid Implementations by Infosolve Technologies Inc.
Learn about the importance of converting your data and how it can enable you to migrate to a new system, consolidate existing data systems and acquire other data successfully.
Simplify the business of doing business: IBS Integrator by IBS, International Business Systems
IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.
Customer Information Quality Protection and Assessment by Datanomic.
A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.
Oracle Database Vault by Oracle Corporation.
July 2008 - (Free Research) Oracle Database Vault is the industry's leading database security solution for addressing regulatory compliance and concerns over internal threats.
CA IT Process Automation by Computer Associates (CA)
July 2008 - (Free Research) IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company.
Oracle Customer Services Resource Center by Oracle Corporation.
April 2008 - (Free Research) This Oracle customer resource center is designed to help you learn about best practices and cost-effective ways to simplify the upgrade process for Oracle Database. Simplify your upgrade challenges, no matter what stage you're at in the upgrade process.
Optimizing ETL for demanding data environments by SyncSort
October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements.
The Service Catalogue and the CMDB by newScale, Inc.
October 2008 - (Free Research) Learn why deploying a Service Catalogue is an essential early step in the adoption of ITIL and how it will deliver significant ROI, improve operational efficiency and enable end-to-end IT service management.
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