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CA Wily Customer Experience Manager by CA
December 30, 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.
Selecting a SAP Managed Hosting Provider: Trends and Myths by Freudenberg IT
June 2009 - (Free Research) Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena, myths about SAP managed hosting, and gives advice on creating RFPs and negotiating SLAs.
Best Practices: Application Performance Management by Compuware Corporation
June 2009 - (Free Research) This white paper provides an overview of application performance management (APM) design, implementation and operation fundamentals, and discusses end-to-end APM as a process.
Plugging In the Universal Adapter by Oracle Corporation
January 2009 - (Free Research) Oracle User Productivity Kit is the end user training and implementation solution for Oracle and non-Oracle applications. Check out this white paper to understand how you can 'plug in' Oracle User Productivity Kit and use it as the universal adapter for all enterprise application training and implementation needs.
Simplify Oracle CRM On Demand Integration by Cast Iron Systems
February 2009 - (Free Research) Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution. Read this paper for more.
The 2008 ERP in Manufacturing Benchmark Report by Infor
September 2008 - (Free Research) This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations.
Architecting Cost-effective Scalable Oracle Data Warehouses by Sun Microsystems, Inc.
May 2009 - (Free Research) This paper describes reference configuration and sizing information for Oracle data warehouses on Sun servers for small, medium, and large solutions to meet business intelligence/data warehouse needs.
Harnessing the Power of ITIL by SkillSoft Corporation
December 2008 - (Free Research) ITIL is quickly becoming the global standard in IT service delivery, and for good reason - it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Read this brief for advice on it's proper implementation.
Carphone Warehouse Creates 'ERP for IT' - A Tideway Case Study by Tideway Systems
April 2009 - (Free Research) Join Steve Phelan, Enterprise Architect for The Carphone Warehouse and Kelly Wenzel, Chief Marketing Officer for Tideway in this 30 minute webinar. Hear how Tideway Foundation helped Carphone Warehouse accelerate several key data center initiatives.
Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate by SAS Institute Inc.
March 2009 - (Free Research) Anytime data crosses an organizational boundary, it should be governed. This report, sponsored by TDWI, clears the confusion of this often involved process by drilling into the business initiatives, technical implementations, and cross-functional organizational structures with which data governance intersects.
ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge
December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
Planning and Deploying Server Virtualization by Dell and VMware
June 2009 - (Free Research) In this Pocket Guide, brought to you by SearchServerVirtualization.com, Dell and VMware, discover the central tasks in the assessment and planning stages of a virtualization project.
The Business Case for Desktop Integration: A practical solution with rapid ROI by Cicero Inc.
June 2009 - (Free Research) This paper describes the relationship between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for achieving the maximum benefits. It examines two successful implementations where desktop application integration has produced measurable results.
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