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Bad Actors-- The 3FN Takedown by FireEye September 02, 2009 - (Free Research) Hear some of the facts behind 3FN, one of the most high profile rogue ISP takedowns. FireEye's global malware analysis & exchange network distributed and shared FireEye auto-generated security intelligence about Web malware and its unauthorized outbound destinations to help the FTC track them down. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining by SPSS Inc. Worldwide Headquarters May 04, 2009 - (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Quantum Data Deduplication Solution Provides IFB with Complete Return on Investment in Only Four Weeks by Quantum Corporation June 09, 2009 - (Free Research) How does a dynamic U.K. business get its large customers to entrust it with their data? The answer is to deploy a Quantum data deduplication solution. By implementing a comprehensive disk-to-disk-to-tape (D2D2T) backup and restore infrastructure based on the Quantum DXi-Series.. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Understanding and Managing Supply Chain Risk by SAP America Inc January 2006 - (Free Research) Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance. Learn how identifying and profiling risk variables, quantifying risk and using IT solutions can create higher resilience for supply chain management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Publisher Targets Most Profitable Subscribers with SPSS by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) To improve the profitability of its subscriptions and increase the value it provides to its advertisers, The Miami Herald Publishing Company used PASW Statistics to find and target new subscribers likely to be stable, profitable customers. Read this case study for more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation January 2009 - (Free Research) The three main drivers of SaaS adoption—low initial cost of ownership, speed of deployment, and low internal IT resource profile—make SaaS solutions attractive at any time, but even more so in times of recession, provided there is a bona fide business need and the initiative can reliably be expected to create additional revenue or save money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Critical Cloud Storage: Best Practices for Archiving Customer Data by Iron Mountain Digital October 2009 - (Free Research) Profiled in this whitepaper are two examples of ISVs that have turned to Iron Mountain's Archive Services Platform API solution to help their customers better manage their data. Read this Whitepaper from Iron Mountain to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Explorer for Exchange Version 7.0.2 by ScriptLogic Corporation April 2009 - (Free Research) Financial records, human resource data, customer profiles and more are just a few of the content types that could get in the wrong hands if the appropriate security controls are not in place. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft August 2009 - (Free Research) To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top IT Security Threats: How to Protect Your Users from Increasingly Sophisticated Attacks by PhoneFactor, Inc. September 2009 - (Free Research) This webcast explores the top security threats that users face, including phishing, malware, and man-in-the-middle attacks. Discover how out of band, two-factor authentication protects proprietary corporate and customer data. Also learn about a phone-based service that leverages an out-of-band phone call as a second factor of authentication. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Online Dating: Keeping Your Members Safe from Online Scams and Predators by iovation, Inc. June 2009 - (Free Research) This whitepaper will help you understand what new and innovative techniques can be used to protect the reputation of your business, keep your members in a safe and trusted environment, while keeping the fraudsters out. Device fingerprinting helps identify the bad guys so sites can eliminate their accounts from the network once and for all. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Essential Information: Securing the Foundation of the Internet Business Platform by Websense, Inc. August 2009 - (Free Research) The requirements for Web security, email security, and data loss prevention have changed. Read on to learn where and why traditional approaches fail; how accuracy and context drive effective information-focused security; and what to do to protect essential information and say yes to business processes that take advantage of Web 2.0. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing to Secure: Evaluating the Manageability of your IPS Solution by TippingPoint October 2009 - (Free Research) The last thing network security managers need is more complicated management systems to learn. There are four management keys to an IPS solution: Speed of initial set-up; Ease of ongoing management; Flexible management interfaces; and IPS management scalability. This paper will take a good hard look at each of these manageability components. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Authority 8.0 by ScriptLogic Corporation April 2009 - (Free Research) A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Shavlik Integrates Sunbelt Software Technology: Keeping Endpoints Secure, Compliant and Well-Managed by Shavlik Technologies May 2009 - (Free Research) This Market Alert from Aberdeen group draws on current research findings to analyze endpoint security solutions and identify Best-in-Class companies as far as protecting and managing endpoints. Read this analyst written article to learn more. (ANALYST NEWS) VIEW ABSTRACT | GO TO

Internet Gambling Sites: Expose Fraud Rings and Stop Repeat Offenders with Device Reputation by iovation, Inc. June 2009 - (Free Research) This white paper will help you understand what new and innovative techniques can be used to combat online fraud and abuse, and how online casinos can realize a true return on investment by reducing losses from fraud exposure and increasing operational efficiency within the fraud detection process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming Customer Service into a Strategic Asset by Microsoft February 2008 - (Free Research) View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft September 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

WebUI Studio Premier 2009 R1 SP1 by Intersoft Solutions November 2009 - (Free Research) WebUI Studio 2009 R1 Premier® edition is expertly designed to solve the most complex enterprise-level web development requirements. It offers the ultimate toolset for building dynamic and powerful next-generation Rich Internet Applications. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

FACTS® Web™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation October 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI WebMonitor - Web Security for the ISA Server by GFI Software Ltd. May 2009 - (Free Research) GFI WebMonitor controls your Internet users' browsing habits through web categorization and web filtering, covering over 165,000,000 URLs. It also monitors downloads in real-time, protecting your network from viruses, malware and phishing attacks. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Ways to Protect against Web Threats by Blue Coat January 2006 - (Free Research) The Internet has become a playground for criminals who leverage its universal accessibility to commit small to large corporate crimes. This white paper provides the top ten ways users can protect themselves and their networks from the constant threats that exist on the Internet today. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Three Blind Men and an Elephant: The Power of Visual Analysis by Tableau Software January 2007 - (Free Research) Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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