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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Customer Relationship Management (CRM) | Business Intelligence Solutions | Business Process Management (BPM) | Service Oriented Architecture (SOA) | Legacy Systems Analysis and Upgrade | Enterprise Systems Management | Availability, Performance and Problem Management | Customer Information Management/ Customer Databases | Data Center Management

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Transitioning your Data Center from 10th to 11th Generation PowerEdge Servers by Dell, Inc. and Intel May 21, 2009 - (Free Research) In this video, learn more about the transition from Dell's 10th generation servers to the new 11th generation servers. With Dell's new 11th generation line, Dell is launching the industry's first portfolio of servers with integrated management. (VIDEO) VIEW ABSTRACT | GO TO

Globo.com customer story by SPSS Inc. Worldwide Headquarters May 04, 2009 - (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

A Practical Guide for Retiring Legacy Applications by Informatica, formerly Applimation January 16, 2009 - (Free Research) This paper discusses best practices for identifying legacy applications that are of little or no value to an organization and provides details on removing/retiring them while keeping application data accessible for reporting and compliance purposes. The processes contained here are designed to save your company money, time, and resources. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle IT Modernization Series Modernization: The Path to SOA by Oracle Corporation August 01, 2008 - (Free Research) IT organizations are under increasing pressure to reduce costs while at the same time increase their ability to react to ongoing business demands. To achieve this they need to take advantage of the cost savings and flexibility of a service-oriented architecture (SOA). Read this white paper to learn about more about SOA and it's benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Uniting IT with Business through ITSM: Oracle Leads the Charge by Oracle Corporation February 2008 - (Free Research) Investigating the tangible business results using ITSM, this Aberdeen Research Brief highlights Oracle's Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: KCP&L powers Kansas City with help from end-to-end HP business technology by Hewlett-Packard Company April 2009 - (Free Research) This case study outlines how KCP&L, Kansas City's primary electric utility, was able to simplify and consolidate their storage server and infrastructure using HP as their primary provider. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Software as a Service Dramatically Improves CRM Success by Oracle Corporation February 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Data Archiving: The First Step toward Managing the Information Lifecycle: Best Practices for SAP ILM to Improve Performance, Compliance and Cost by Dolphin Corporation March 2009 - (Free Research) This whitepaper discusses the business case for data archiving as the first step in an SAP ILM strategy; strategies for Data Archiving, Retention Management and the Retention Warehouse strategy for legacy decommissioning in SAP; and Dolphin's best practices approach to an effective, long-term ILM strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Modern and Flexible Portal Architectures - A Use Case with Audi by Kapow Technologies May 2009 - (Free Research) Join us for an educational webcast to learn how Audi leveraged existing portals to create new applications and portlets in just five days vs. nine months, allowing business to self-serve in a controlled environment! (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Architecture Recovery: Making Sense of Your Existing Applications by IBM March 2009 - (Free Research) Join this webcast to hear Grady Booch, Chief Scientist, Software Engineering in IBM Research, discuss architecture recovery discipline. He will introduce an approach to extract architecturally significant elements from your code, models, documentation or even tribal memory as a first step to IT transformation. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

JasperSoft APIs Integrating BI with your Applications by JasperSoft March 2009 - (Free Research) This guide introduces JasperSoft's application programming interfaces to product and development managers. Learn how JasperSoft's reporting and analytics enhance the quality and value of all applications through seamless integration without the frustration of home-grown and legacy systems that are far too expensive to develop, manage, and maintain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying Business Integration: Presentation Transcript by EXTOL International, Inc. April 2009 - (Free Research) Complexity in business integration can be a serious impairment to any SMB, or even large company, in today's economy. Read this Presentation Transcript of the “Simplifying Business Integration” webcast to learn how to properly manage business integration with the right strategies. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Top Five Things to Do to Prepare for an Oracle Upgrade by Oracle Corporation April 2008 - (Free Research) Oracle VP Sameer Patkar discusses the top 5 things customers who are considering an upgrade from Oracle 9i can do to ensure success. He addresses the importance of understanding the technical and business processes involved in any successful upgrade. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Application Performance Brief: Oracle Applications by Blue Coat January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Branch Infrastructure Optimization: Dynamic IT for the People-Ready Business by Microsoft March 2009 - (Free Research) This white paper is best suited for information-technology (IT) directors responsible for a company's server infrastructure, along with IT managers and staff in charge of servers. It aims to help you understand the benefits of optimizing your branch office infrastructure and determine which branch scenario may enable you to gain the most benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case for WEO (Web Experience Optimization) by FatWire Corp. March 2009 - (Free Research) This independent report from Yphise research highlights the business case for WEO (Web Experience Optimization), examining key benefits and comparing leading WEO solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HSN Case Study on Achieving a Zero-Downtime Oracle Siebel CRM Migration by GoldenGate Software, Inc. January 2009 - (Free Research) Read this case study to discover how by selecting GoldenGate, HSN opted for a phased migration approach using a live parallel configuration that enabled full synchronization of the old and new systems, zero-downtime, and minimized business risk. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Industry Report: Virtual Infrastructure Optimization by Virtual Instruments February 2009 - (Free Research) The Taneja Group's opinion is that real-time or near real-time performance-based analytics is the required foundation for building and managing a virtual infrastructure. This industry article presents an overview of virtual infrastructure optimization, answering common questions and exploring core capabilities differentiating emerging solutions. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Planning For Performance Optimization in a Virtual Environment by VKernel June 2009 - (Free Research) Proper planning is a crucial element when tackling the task of optimizing your virtual environment. From assessing your environment to determining business requirements with your management team, Shannon Snowden, Associate Consulting Partner at New Age Technologies guides you along the steps toward optimization. (VIDEO) VIEW ABSTRACT | GO TO

REI: Workforce Optimization and Management by Infor December 2008 - (Free Research) REI implemented Workbrain for Retail, a centralized, web-based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single-source solution for workforce optimization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Options for Boosting Web hosting Efficiency and Optimization by Sun Microsystems, Inc. and Intel Corporation June 2009 - (Free Research) In this transcript, part II of "Benefits of Boosting Web Hosting", industry veteran Greg Schulz takes a closer look at the options and benefits of boosting web hosting efficiency. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications by Cicero Inc. June 2009 - (Free Research) To get the most you can out of your CRM system it needs to be able to communicate with other back-end systems. This paper examines an alternative approach to CRM integration, Desktop Integration, and explores the advantages desktop integration has over more traditional approaches. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent June 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Are Organizations Turning to Self-Scheduling by TimeTrade Systems May 2009 - (Free Research) Find out how government organizations and private businesses all over the US are replacing their out-of-date legacy systems and administrative practices with TimeTrade System's 'Self-Scheduling' solution to dramatically cut administration costs, increase productivity, efficiency and customer satisfaction. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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