Captaris RightFax - Enterprise Fax and Document Delivery by Captaris. RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending more... >> Discover more offerings from Captaris.
		CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions. Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise. more... >> Discover more offerings from Configuration Solutions.

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Mobile Field Sales/ Wireless Connectivity | Application Management and Maintenance | Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Records Management | Electronic Document Delivery | Information Lifecycle Management | Product Life Cycle Management (PLM) | Fax Management | Order Entry and Processing Management

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Good to Great: Transform IT through Service Lifecycle Management by Hewlett-Packard Company June 2008 - (Free Research) This paper examines service lifecycle management SLcM and the ITIL v3 principles on which it is based. It shows how SLcM provides the framework for organizations to optimize business outcomes and facilitates continual service improvement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Captaris® Alchemy®: Document Management Software by Captaris Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Integration Solution - Rapid Implementations by Infosolve Technologies Inc. Utilize an integrated solution that combines all the key components critical for a successful data integration implementation. Explore cutting edge best practices that can lead to a highly standardized approach to all stages of implementation.  (SERVICE) GO TO DETAILED REPORT

Data Migration Solution - Rapid Implementations by Infosolve Technologies Inc. Learn about data migration services that will alleviate your data migration challenges and combine all the key components critical for a successful data migration implementation  (SERVICE) GO TO DETAILED REPORT

Gartner Toolkit Case Study: Successful PC Life Cycle Management Implementation by matrix 42 June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Implementing ITIL with HP Blueprint for Service Manager 7 by Hewlett-Packard Company July 2008 - (Free Research) HP Blueprint for Service Manager 7 delivers the missing piece. Combining ITIL based IT processes with HP experience, HP Blueprint for Service Manager 7 helps align your implementation with "best practice" service management processes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SOA and BPM - Practical Approaches to Effective Implementation by Cognizant Technology Solutions. November 2008 - (Free Research) This webcast describes Business Process Management (BPM) and Service Oriented Architectures (SOA) and explores the relationship between them in creating business agility. Together they also create scalability accommodating future business needs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SOA Governance: Framework and Best Practices by Oracle Corporation. August 2008 - (Free Research) This paper outlines a framework and best practices for governance as it specifically relates to Service Orientated Architecture (SOA). It also introduces a Six Steps to Successful SOA Governance model. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 2008 ERP in Manufacturing Benchmark Report by Epicor Software Corporation. September 2008 - (Free Research) This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desire to reduce costs, improve accuracy of inventory and schedules. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Enterprise Application ROI by OnDemand Software. April 2008 - (Free Research) This white paper identifies the most important capabilities of an effective enterprise application training platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast On-demand: Enterprise Architecture meets SOA: Applying EA Practices to SOA Implementation by Telelogic, An IBM Company July 2008 - (Free Research) It is critical that organizations align strategic and business goals with IT to create services that reflect what customers really want and need. Watch this webcast to learn how Enterprise Architectures can help implement Service Orientated Architecture. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Workscape’s Outsourced Benefits Administration Solution for Benefits Brokers & Consultants by Workscape June 2008 - (Free Research) Workscape's comprehensive OBA solution provides a wide range of Web-based, self-service applications and integrated services backed by 24x7 support from our U.S.-based HR Service Center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Implementation: The 7 Areas of your Business That Must be Primed by Avaya, Inc September 2008 - (Free Research) Read this E-Guide for a better look at how the value of UC will, at first, be less of a financial issue and more of a productivity improvement issue-and increased productivity eventually translates into financial benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Change Management: Simple Steps to Successful Deployment by Telelogic, An IBM Company September 2008 - (Free Research) This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Oracle Database Administrator of Tomorrow: The Impact of New Technologies by Quest Software, Inc June 2008 - (Free Research) As new technologies become more widely adopted, your role as a database administrator (DBA) will change. This paper outlines the common challenges you face, the critical tasks you perform, and examines the trends will impact your role as a DBA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application by OnDemand Software. April 2008 - (Free Research) This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from by Hewlett-Packard Company September 2008 - (Free Research) CMDB is not a silver bullet for managing application complexity-so, how do you prevent garbage-in garbage-out? This webcast uses real-life examples to show you how to create a solid, unified foundation that supports dependency mapping. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Focus on Core Business - Enabled by matrix42: Empirum from Matrix42 Helps Avis Germany Manage 850 Computers in 330 Stations by matrix 42 September 2008 - (Free Research) This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Conversion Solution - Rapid Implementations by Infosolve Technologies Inc. Learn about the importance of converting your data and how it can enable you to migrate to a new system, consolidate existing data systems and acquire other data successfully.  (SERVICE) GO TO DETAILED REPORT

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