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Customer Relationship Management (CRM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Intelligence Solutions | Marketing Management | Business to Business Web Commerce | Business Process Management (BPM) | Change and Configuration Management | Application Lifecycle Management(ALM) | Lead Management | Customer Service (General)

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As Agile Goes Mainstream It's Time for Metrics by Rally Software Development Corp. April 03, 2009 - (Free Research) Increasingly, organizations create software via a complex, distributed supply chain that spans organizational boundaries and multiple software sources. As a result, communication between business stakeholders and a diverse range of IT resources has become increasingly more problematic. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 3 Cost-Cutting Mistakes CIOs Make And How to Avoid Them by Rally Software Development Corp. April 03, 2009 - (Free Research) The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute flawlessly. In these tough times, it is imperative for CIOs to deliver more value from as IT budgets fall.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Playing from the Same Score: Rational Clearcase, Rational Clearquest, and Rational Team Concert in Perfect Harmony by IBM November 2008 - (Free Research) Often teams that code for heterogeneous environments of scale need to collaborate with smaller, more agile teams building modern applications like those for Web 2.0. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company) May 2005 - (Free Research) Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves July 2008 - (Free Research) Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP America Inc September 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nucleus Research: Force.com Drives Faster Development by Salesforce.com May 2009 - (Free Research) Cloud computing is dramatically changing the cost and time equation for enterprise applications and custom application development. This report from Nucleus Research highlights the advantages of Force.com that allow ISVs, on average, 4.9 times faster application development than traditional .NET or JAVA environments. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Force.com Multitenant Architecture: Understanding the Design of Salesforce.com's Internet Application Development Platform by Salesforce.com March 2009 - (Free Research) To meet the extreme demands of its large user population, Force.com's foundation is a metadatadriven software architecture that enables multitenant applications. This paper explains the patented technology that makes the Force.com platform fast, scalable, and secure for any type of application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to BB Development by BlackBerry January 2009 - (Free Research) In this webcast, Mike Kirkup tells about BlackBerry application platform which simplifies the development, deployment and management of wireless applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Microsoft .NET Framework and BlackBerry Applications by BlackBerry March 2009 - (Free Research) This whitepaper provides a technical overview of how organizations can leverage Microsoft development tools and Microsoft .Net framework to create applications for the BlackBerry®platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharpen Your Competitive Edge with Field Service Applications for BlackBerry by BlackBerry August 2008 - (Free Research) With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Developer's Guide to Mobile Applications by BlackBerry July 2006 - (Free Research) This document describes how to extend the BlackBerry Enterprise Solution™ using the BlackBerry Mobile Data System™ (BlackBerry MDS™) to provide a mobile workforce with access to a wide range of corporate data and applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Oracle Database 11g: Real Application Testing by Oracle Corporation December 2008 - (Free Research) View this webcast to learn how Oracle Database 11g allows businesses to adopt new technologies quickly while minimizing risk. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Forrester Research Oracle Database Security 11g: Data Masking Webcast by Oracle Corporation November 2008 - (Free Research) In this webcast, Forrester Research analyst Jonathan Penn explains the importance of using data masking products, such as Oracle Data Masking, to prevent unauthorized access to sensitive or regulated data. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Innovate Faster with Oracle Database 11g by Oracle Corporation October 2007 - (Free Research) Information technology has matured to the point that the global economy almost completely depends on the ability to electronically share information. Learn how with Oracle Datbase 11g and enterprise grid computing busisess is now free to innovate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Faster Application Development via Improved Database Change Management by Embarcadero Technologies, Inc. March 2009 - (Free Research) Embarcadero® Change Manager™ puts the power of change tracking, schema comparison, software-generated synchronization scripts, and flexible reporting into the hands of the development team. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How IT Managers Are Meeting New Era Challenges by Hewlett-Packard Company April 2009 - (Free Research) Read this white paper to learn more about how to update your application infrastructure to gain flexibility, responsive architectures, and scalability while at the same time lowering your cost of ownership, streamlining IT portfolios, and lowering risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Changing Face of Network Management by CA April 2008 - (Free Research) Automated network change and configuration management tools provide numerous benefits. Independent NCCM tools, however, are not enough on their own. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing for Cloud Computing: The Managed Services Revolution by CA November 2008 - (Free Research) This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

JavaScript Library Overview (Tutorial) by The Ajax Experience December 2008 - (Free Research) JavaScript Libraries are the de-facto way of developing client-side JavaScript code, and learning which frameworks best suit your needs will drastically affect your development. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Emerging Media Series: How Blogs & Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Learn More About KnowledgeStorm by KnowledgeStorm, Inc (E-mail this company) June 2007 - (Free Research) KnowledgeStorm is the Internet's top-ranked search resource for technology solutions and information. With our premier network, search expertise and performance tools and services, KnowledgeStorm provides technology vendors the most opportunities to reach buyers on the Internet and convert them into Web leads. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Faster ROI with Application Solution Adoption by Oracle Corporation December 2008 - (Free Research) The Advanced Customer Services End User Survey Diagnostic (EUSD) is a tool that helps you identify the source of adoption challenges by using direct feedback from your end users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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